Privacy Statement

International Medical Press (IMP) is committed to ensuring that your privacy is protected and that it complies with our obligations under the Data Protection Act 1998. We are registered on the Data Protection Public Register.

This policy applies to personal information collected from IMP resources and communications that display a link to this policy. This policy does not apply to third-party online resources to which IMP’s websites may link, where IMP does not control the content or the privacy practices.

From time to time we may change this Privacy Policy without further notice to you.

Our commitment to privacy

This document sets out how IMP will process any personal data we collect from you and the cookies we use.

We will make every effort to protect your privacy by adopting a consistently high level of site security aligned with strict company policies on how we store and use personal information. This privacy policy has been developed in accordance with our legal obligations and may be updated from time to time.

We recommend that you read this policy prior to using any of our resources and regularly review any changes thereafter. It is your responsibility to do so.

1. Information that IMP collects and how it is used

IMP has various websites that correspond to different aspects of our business. The nature and purpose of the personal data we collect from you will differ depending on the website accessed(e.g. buying a journal article or accessing a course).

What data we collect and how this is used is set out in detail in this policy, but in general this might include:

  • information that you provide by completing our online forms (e.g. your name, address, postcode, e-mail address, telephone number, occupation)
  • technical information about your use of our services (e.g. details of your domain name, location and internet protocol [IP] address, operating system, browser version, the content you view, how long you stayed on a page)
  • data collected through the use of ‘cookies’ and/or other devices
  • other ad-hoc data to help us provide you with improved products and services (e.g. when we ask you to fill in a survey or questionnaire)

In addition to the uses specified below, we may use information provided by you in the following ways:

  • to ensure that content on our site is presented in the most effective manner
  • to monitor, develop and improve our products and services
  • to provide you with information, products or services that you request from us or which we feel may interest you, with your consent
  • to allow you to participate in interactive features of our services, when you choose to do so

1.1.Registered Users

Some of our services require subscriptions and/or registration to access certain functions, services or content. By completing the appropriate form, you will know what information is being collected and provide the required details prior to submitting the application for the relevant subscription or registration.

We will collect data relating to any transactions you carry out through our website(s) and in regard to the fulfilment of your orders. However, we do not keep credit or debit card information on any computer after an order is processed.

We collate data about registered users including which IMP publications and services they have subscribed to so that we can understand our customers, and efficiently fulfil their subscription requirements.

Where you have supplied information relating to a conference (e.g. where you are attending a conference or speaking at a conference), we will use your personal data to inform the venue and share that information with the relevant suppliers and contractors of the conference (where applicable). We may also use your data to create a delegate or speaker list, which might be distributed to all attendees.

Once you start using our services, we may track and keep a record of the pages you visit. We collect these data from groups of users to get a sense of how people are using our sites and what content and services are most popular. This helps us improve what we offer on our sites.

We will also use your data to monitor for any unauthorized use of our websites, content or subscriptions to our publications.

We may also disclose your identity and contact details to any third party claiming material posted by you violates their intellectual property rights or right to privacy.

You will be given at least one opportunity to opt in or out (as applicable) of receiving marketing e-mails from IMP. For users who have requested to receive our marketing e-mails and visit our websites via links provided in these e-mails, we may send information about your website usage to our third party e-mail direct marketing provider. This is so that we can determine the effectiveness of our current campaigns and understand how to improve them in the future.

1.2. Users of our online courses

In addition to and subject to other uses of your personal data that are set out in this document, the information that you add to your account, which might include the modules you have started/completed, and other such information, is considered private; however, our technicians might need to access this data to solve problems and for general maintenance.

We reserve the right to release anonymized group data to third parties (e.g. authors) related to the use of specific courses/modules. You are invited to give feedback at any time. This information is not visible to other users of the site and we will use it to improve our site and develop new content.

1.3. All users

As you browse our websites, we collect information about your use of the site including but not limited to traffic data and location data. This will normally be the pages you have visited, how long you stay online and where you are located. We will not be able to identify who you are from the information we store, but we will be able to identify where you are located.

1.4. Mobile users

Some IMP websites and online resources are designed specifically for use on mobile devices. By default, IMP tracks mobile usage metrics anonymously. Some mobile versions of IMP websites may require that you log in with your user account for that website. Some of our websites and online resources enable you to download an application, widget or other tool that you can use on your mobile or other computing device that may store information on your device. These tools may transmit personal information to IMP to enable you to access your user account and to enable IMP to track use of these tools. Some of these tools may enable you to e-mail reports and other information from the tool. IMP may use personal or non-identifiable information transmitted to IMP to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this policy or in other notices IMP provides.

1.5. What else does IMP collect when you use one of our websites?

Each time you use the internet, an IP address is assigned to your computer or internet-capable device via the internet service provider. This number may either be the same or different each time you access the internet. Each time your computer or internet-capable device requests information from one of our websites, we log your IP address on our server. We may also log operating systems and browser types for the purposes of system administration and to report aggregate information. We may use this in order to gather information about the website traffic and usage.

Whether you are a registered user or not, our web server collects certain information including IP address, host names, domain name, time and date, the browser version and platform, a record of which pages have been requested and location data from your IP address. Location data may be necessary for us to ‘geo-block’ or regionalize our website content or services.

1.6. What else do we use personal information for?

We also may send you non-marketing e-mails for internal record keeping and/or to improve our services and/or for the purpose of inviting you to partake in surveys or market research which we or third parties conduct.

In addition to responding to complaints or claims received or discovered, as referred to above, or any breaches of our website terms and conditions, we may use all information supplied or collected on our websites to enforce our legal rights and protect against unauthorized access, use, activity and/or copying, either personally or via third party contractors and advisors and/or protect the rights, property, or personal safety other users of the websites and the public. This may involve using any details supplied by you, including your name and contact details.

2. Sharing personal information

Other than as expressly agreed by you or stated when data is collected or stated within this policy, we will not disclose your personal data to any third parties other than:

  • to third parties authorized by us such as our licensors and, contractors who must keep this data confidential. This may include transferring your data outside of the European Economic Area (“EEA”) including to the USA
  • as required for conferences such as to venue organizers who may be outside of the EEA or where you consent for an exhibitor or supporter to be scanned at a conference – in this case, your personal details may be supplied to them
  • as required to enforce our legal rights (including property, safety, our customers or others)
  • for fraud protection and credit risk reduction
  • where our company or its assets (to which your data relates) are to be acquired by a new company, in which case location data may be shared

3. How does IMP keep your personal information protected

Your personal data is stored in our databases or those of our contractors and is only available to our technicians and selected authorized people on a password-protected basis. The data that we collect from you (or which you supply to us by e-mail or otherwise) may be transferred to and stored at a destination outside of the EEA. It may also be processed by staff operating outside of the EEA who work for us or are of our suppliers. Such staff may be engaged in, among other things, hosting the fulfilment of your order, processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or process. We will take all reasonable steps necessary to ensure that your data is treated securely by us and our contractors and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. Please do not share your password(s) with anyone.

4. Security

We understand that the security of your information is important to you. We adhere to the highest standards of decency, fairness and integrity in our operations. We also take steps to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorized access and use. We review our security measures regularly. However, even with our best efforts, and the best efforts of other firms, ‘perfect security’ does not exist on the internet. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

4.1. Authentication

You should not share your user name and password with other people. If a username/password is forgotten, we will e-mail the username and password details ONLY on request and to the e-mail address used to register the account.

4.2. E-mail

Any e-mail between you and IMP is not encrypted.

5. Cookies

5.1. What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a website and are widely used to remember small amounts of information and give you a better experience using the website.

Certain cookies contain a limited amount of personal information. For example, if you click ‘remember me’ when logging in, a cookie will store your username. Most cookies will not collect information that personally identifies you, but collect more general information to help us analyse how well our website is performing overall so we can improve it.

5.2. How to remove or block cookies

Your internet browser has tools that allow you to remove or block cookies. More information can be found here: 

5.3. What will happen if I block Cookies?

Depending on which cookies you block, the site may stop working or certain features may stop working correctly.

6.How does IMP protect the privacy of children?

IMP websites are not directed at children and the online services that we offer are designed for individuals of 18 years of age or older.

7. Contact us

Please contact us if any of the data we hold about you becomes inaccurate and if you have any queries or concerns about the data we are holding about you. Also we welcome your feedback about what you like or do not like about our sites. Your feedback is stored on a secure internal system that allows the appropriate person to respond to you. Please contact us through our contact us section.

8. Linking to external sites

Occasionally, you will encounter links to other sites that are not related to IMP. Please be aware that once you click to one of these sites, you are subject to that site’s privacy policy and not to ours.

9. Your consent

By submitting your information, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information.

Thank you for reviewing this information and if you have any questions, visit contact us.

Twitter disclaimer

Any content available from IMP’s Twitter page is for informational use only and any opinions expressed do not necessarily reflect the views of IMP. IMP may provide links or references to other sites as part of its tweet postings. However, IMP is not responsible for the privacy policy, the content, the timeliness or the accuracy of any websites accessed via these links. A link to other websites does not constitute an endorsement, support or agreement by IMP of the linked site, its products or services. IMP does not endorse the account, services or products of Twitter accounts that it follows or is followed by unless noted otherwise.

IMP reserves the right to monitor @intmedpress mentions/replies and encourages responsible use; however, IMP is not responsible for content posted by third parties. If you would like to contact IMP with specific enquiries, please contact us.

Tweet postings may contain information on medical- and health-related topics. IMP accepts no responsibility for any injury or damage to individuals that may result from the application of any products, concepts or instructions detailed. All clinical diagnoses and drug regimens/dosages must be independently verified.

IMP reserves all rights relating to the IMP Twitter account including, but not limited to, all rights to add, remove or modify any content or material posted on the account, discontinue the account, and respond to any questions or comments addressed to the account. The IMP logo and images on this page are the property of IMP.

Twitter may occasionally be unavailable and IMP accepts no responsibility for lack of service due to interruptions or downtime.

Last updated: 11 April 2014